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Celebrating 125 years!

Leather Repair Kits – that Actually Work!

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Concerns – Troubleshooting

If you are unhappy with the performance of our products, or have questions or concerns with the performance of our products, WE  WANT TO HELP YOU! Please fill in the form below and describe in detail the issues you are experiencing. Please attach a photo or two (can be attached below 4MB max file size each) that show the area in question. Photos are very helpful for us and better equip us to make recommendations. To maintain the very highest level of quality, if for any reason, any of our products are ever returned due to performance issues, the returned product will be thoroughly tested for any abnormalities.

    *ALL FIELDS ARE REQUIRED

    Full Name (please use your FULL name as it appears in your order)

    Your Order Number (?)

    Please describe in detail, the issue or problems you are having with the performance of our product

    To better understand how our product may have not performed to your satisfaction, please send us a photo of the area you were attempting to repair

    4MB MAX Photo file size please! (Set your camera to "LOW" or "Medium" setting)

    Click the "browse" button below to locate your photo on your device

    *please note, we limit the file size of your photo to 4MB. Attempting to upload large file sizes (large photos taken at high resolution) can cause your browser to freeze. This is usually caused by the limitation of internet connection, computer / device or the actual browser itself and not the limitation of our servers. Please use the "low setting" on your camera or smart phone camera.

    Email (please use same email address you used when you placed your order)

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